Privacy Policy

1. Overview

Twikatane provides an administrative platform for managing platform users, organizations, registrations, and operational workflows. This policy explains what information we collect and how we use it.

2. Information we collect

We may collect the following information when you use the dashboard:

• Account information such as name, email address, username, and role.
• Organization and membership details you create or manage.
• Activity and audit data needed to secure and operate the platform.
• Files you upload for administrative tasks, such as ECZ seed data.

3. How we use information

We use collected information to:

• Authenticate users and enforce access control.
• Manage organizations, registrations, and administrative records.
• Process uploads and keep shared reference data current.
• Monitor, maintain, and improve reliability, security, and support.

4. Sharing and retention

We do not sell personal information. Data may be shared with your organization’s authorized administrators and service providers only as needed to operate Twikatane, comply with law, or protect the platform. We retain information for as long as necessary to provide the service and meet operational or legal requirements.

5. Security

We use reasonable technical and organizational measures to protect information, but no online system is completely secure.

6. Contact

For privacy questions, contact the Twikatane administrators through the standard support channels for your deployment.